Privacy & Security Policy

1. Information We Collect & Why

My Jewel Dukaan collects necessary information to provide secure inventory management, delivery tracking, and attendance services. This includes:

• Account Information: Name, email address, phone number, and gender for account creation.
• Location Data (Foreground & Background): We collect precise GPS location data to track delivery routes, confirm stops, and share real-time progress with dispatchers. Background location is strictly collected ONLY when an active delivery shift is ongoing.
• Camera & Photos: Accessed solely for scanning shop QR codes and capturing or uploading product images for inventory listings.
• Biometric (Face) Data: Used exclusively for secure staff attendance verification via facial recognition.

2. Background Location Tracking

To facilitate seamless operations, My Jewel Dukaan requires background location access.

• Active Shifts Only: Tracking begins only when you explicitly start a delivery shift and stops immediately when the shift ends.
• Purpose: It allows dispatchers to monitor fleet visibility, triggers automatic arrival proofs, and sends route deviation alerts.
• Data Sharing: Location data is shared only with internal company dispatchers. It is NEVER sold or shared with external third parties for advertising or other purposes.

3. Camera and Photo Library

We request access to your device camera and photo library for operational efficiency.

• Usage: You can take photos of new jewelry products or upload existing images from your gallery to create/update inventory listings. The camera is also used to quickly scan QR codes to access shop profiles.
• Privacy: We do not access your camera or photo library in the background. Access is strictly limited to moments when you explicitly initiate a scan or photo upload.

4. Biometric Privacy (Face Data)

My Jewel Dukaan uses face verification for staff attendance.

• Consent & Usage: Your face data is enrolled with your explicit consent and used strictly to verify your identity during clock-ins/outs.
• Storage & Security: Face templates are securely encrypted. We do not store raw images, only mathematical representations.
• Data Retention: This data is securely retained as long as you are actively employed and will be permanently deleted upon account termination or at your request.

5. Data Security & Storage

We implement rigorous, industry-standard security measures, including:

• End-to-end encryption for all sensitive data transmissions.
• Secure cloud infrastructure with restricted access controls.
• Regular security audits to prevent data breaches.

6. User Rights & Data Deletion

You retain control over your personal data.

• Access & Update: You may update your profile information within the app.
• Deletion Request: You can request the permanent deletion of your account, biometric data, and personal information by contacting your organization administration or our support team.

7. Contact Us

If you have any questions regarding this Privacy Policy or our security practices, please contact our support team at sk.profile2023@gmail.com.